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Sephra: Products & Services

Sephra Chocolate Fountains are recognized worldwide as being the highest quality chocolate fountains available. Their chocolate fountains run quietly and deliver a beautiful cascade of chocolate. They offer four models of chocolate fountains for commercial use, three models of home chocolate fountains for entertaining your friends and family and their special Sephra Chocolate for chocolate fountains. They have had fun creating the Sephra chocolate fountain line of products and wanted the company to have a story and image associated with the historical richness of chocolate. Various products available with for the consumers are as follows:-

Sephra: Company Background

Inception of Sephra took place in 2003 and the owner of the company is Mr. Richard B. Muir. Sephra has set the standard for innovation and quality in the chocolate fountain industry and they are a family owned and operated company whose employees enjoy working together and take pride in knowing that through their efforts thousands of other families and businesses are generating income to support themselves. The company is located in beautiful sunny San Diego, California and the complete address is as follows:-

Sephra, LP
11035 Technology Place, Ste 100
San Diego, CA 92127
United States

Sephra: Customer Feedback & Reviews

"I bought the Sephra 19" Elite, looks good, works great and received it in 2 days! One of the cylinders was cracked I called customer service and they replaced it with no hassles." - Review by Marina, CA

"I bought the refurbished Elite product, to use as a centerpiece for a table I was decorating, in April. It was very easy to set up and clean and the table won 1st Place at the event. I will be purchasing more in the near future, and the chocolate was delicious!!!!" Review by Sybil L

"Used for my fathers 70th Birthday. He had over 100 guest and of course the Sephra Belgian Chocolate was a hit. Some guest were filling their bowls with the chocolate. We had strawberries and graham crakers. Now, everytime I have a party I always use Sephra Chocolate. I highly recommend it. You can't go wrong if you order it. I guarantee you will love this chocolate and your guest will love you for having it." Review by Mrs. Davis

Sephra: Business Credibility & Trustworthiness

Sephra LP has been assigned A+ rating on the standard scale of Better Business Bureau (BBB) which scales from A+ to F. The BBB file of the company was opened on 01/07/2005 but still the business of the company is not BBB Accredited. The factors which have led to the higher rating of their business are as follows:-

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.
Sephra: Website Popularity & Google Ranking's three-month global Alexa traffic rank is 705,222. The site belongs to the “Chocolate” category and visitors view 2.0 unique pages each day on average. The fraction of visits to referred by search engines is about 16% and visitors to the site spend roughly 41 seconds on each page view and a total of two minutes on the site during each visit.

According to statistics, the website has attained a rank of 546,000 by UVS Standards and has 1,976 unique visitors overall. Its Google Page Rank value is 3 from 10 possible points.

Sephra: Social Media Presence has its presence on various social networking platforms like Facebook, Twitter and Pinterest as well. On Facebook the page of the company is liked by 711 people whereas on Twitter there are 30 followers in addition to 28 tweets.

Apart from the above mentioned social Medias the company also operates its own blog where the users can gain in depth information regarding the various products as well as offers.

Sephra: Website Security & Safety take precautions to protect your information and so when you submit sensitive information via the website, your information is protected both online and offline. All sensitive information such as credit card data is encrypted using Secure Socket Layer (SSL) technology and transmitted to them in a secure way. The connection utilized is 256 bit encrypted TLS 1.0 with SHA1 for message authentication and DHE_RSA as the key exchange mechanism.

According to Google Page Diagnostics, the website is regarded to be free from any type of malicious content and hence is regarded to be safe for browsing.

Sephra: Pricing & Packages

The price summary of various products and accessories available at is as follows:-


  • Sephra Belgian Milk Fondue Chocolate (20LB Case)-$99.99.
  • Sephra Premium Milk Chocolate (4 lb box)-$22.99.

Home Chocolate Fountains

  • 16'' Select Home Fondue Fountain (Brushed Stainless Steel)-$59.99.
  • Elite 19" Upgrade-$249.99.

Catering and Party Supplies

  • Belgian Marshmallows-Bulk-$13.99.
  • Belgian A la carte (mini) Chocolate Dessert Cups-$69.99.

Accessories & Parts

  • Replacement Stainless Steel Tierset-$79.99.
  • Replacement Plastic Tierset for Home Fountain (Select)-$19.99.

The prices of are lower than as compared to its competitors such as

Sephra: Shipping Rates & Policies

All products advertised with free shipping will be shipped free via FedEx Ground or US Postal Service only to 48 Contiguous United States. Other shipping options available with are as follows:-

  • Standard Shipping
  • Ground Shipping
  • Express Shipping

Apart from Domestic shipping the company also offers International Shipping. Click here for general information regarding international purchases. Click here to see a list of their international distributors.

Sephra: Payment Methods Accepted

The company accepts only 2 types of payment methods which are Credit Card and PayPal. The types of Credit Cards accepted by the company are VISA, MasterCard, American Express and Discover. But, most of the users generally choose PayPal as the mode of payment because it is fast, easy as well as secured.

However, the company does not allow other modes of online payment such as Debit Cards, Bill Me Later, Wire Transfer, etc.

Sephra: Returns, Refunds & Exchange Policy

They want you to be 100% satisfied with your purchases from Sephra and if you are unsatisfied with the product you purchased, you may return or exchange it within 30 days of your purchase date. If you would like to return an unused product for a refund within 30 days of purchase, a 15% restocking fee will be applied. A 35% restocking fee will be applied to used home products that are returned within 30 days. All returns must be send to the following address:-

Sephra, LLC
Attn: Returns Department
RMA #: _______________
11035 Technology Place, Suite 100
San Diego, CA 92127

Sephra: Product images & screenshots
Sephra Coupons
Get Get 10% Off on 4lbs Case of Chocolate Orders @ Sephra
Get Get 10% off Sephra Elite Home Fondue Fountain @ Sephra
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Get 10% Off on 4lbs Case of Chocolate Orders @ Sephra
Get 10% off Sephra Elite Home Fondue Fountain @ Sephra